Frontline Wellness

Frontline Wellness offers confidential support for healthcare workers through quick access to a trained mental health professional. They will connect with you and listen. You can share your experiences, receive support, engage in problem-solving, and receive help connecting to other resources or services if needed.

Healthcare workers can access support quickly and easily using our online form. You will be able to select a time for one of our clinicians to contact you to discuss your needs and connect you with the support that is right for you. These could be services offered by The Royal or other community partners. Most services are offered virtually (by phone or video conference) and the entire process is completely confidential.

Follow one of these links to get started:

• Click here if you work in a hospital, long-term care facility, retirement or group home, dental office or a paramedic service​, 
• Click here if you work in a community setting 

We also encourage you to check out this list of online resources that are available to you immediately.

Our trained clinicians provide you with support for managing feelings of stress, anxiety, and depression and also help you build coping skills to stay healthy.  We will also connect you with other services and resources if you need them.

The Royal has partnered with community agencies and providers to ensure easy access to various care options. Support is available in both English and French. 

Some of the partners you may be connected to include The Royal, Hawkesbury General Hospital, Montfort Renaissance, Cornwall Community Hospital, Renfrew County Mental Health and Addictions Services.

The Frontline Wellness program is available to any healthcare worker who needs support managing feelings of stress, anxiety, and depression. Reach out to us if you:

• Work at a hospital, long-term care facility, retirement or group home, dental office, paramedic service, primary care or community health care setting; 
• Live in Ontario;
• … and need to talk to someone about your stress, anxiety, or depression.

We can help.

If you are a healthcare worker needing support, please use our online form to book a confidential telephone appointment with one of our clinicians. During the appointment, the clinician will assess your needs, work with you to determine appropriate supports, and link you to appropriate services.

If you work in a hospital, long-term care facility, retirement home, dental office or paramedic service, click here to access support.

if you work in a community health care setting, click here to access support.

We also encourage you to check out this list of online resources that are available to you immediately.

Click here for online resources that are available to you immediately. 

If you wish to access confidential support from a clinician, it will only take a few minutes to fill out the request form and select a convenient time for your initial appointment (click here if you work in a hospital, long-term care facility, retirement home, dental office or a paramedic service, or click here if you work in a community setting).

Most of our care partners provide priority access to healthcare workers. This means you can expect to begin receiving services soon after reaching out.

The Royal and its partners are committed to protecting your personal health information through every aspect of our referral and assessment process and throughout your care. We can also match you with support that is outside of the area in which you live and work.